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IT Telecommunications Service Agreement

Contract Assignment Agreement

Schedule A Definitions
Schedule A Definitions Appendix A.1 Sites
Schedule A Definitions Appendix A.2 Assigned Contracts (Data Center)
Schedule A Definitions Appendix A.2 Assigned Contracts (Desktop)
Schedule A Definitions Appendix A.2 Assigned Contracts (Network)
Schedule A Definitions Appendix A.3 [Reserved]
Schedule A Definitions Appendix A.4 Contractor Software
Schedule A Definitions Appendix A.5 Purchased Assets

Schedule 2.1 RFP, BAFO, Related Requests and Responses
Schedule 2.1 Transition Plan

Schedule 3.2 Form Bill of Sale
Schedule 3.3 Form Assignment and Assumption Agreement

Schedule 4.3 Operational Services
Schedule 4.3 Appendix 4.3.1 Tools List
Schedule 4.4 Asset-Upgrade-and-Refresh
Schedule 4.7 Services Not Included in the Baseline Volumes

Schedule 5 Invoices and Reports

Schedule 7.2 End-User Satisfaction Surveys
Schedule 7.3.1 Standards and Procedures Manual Topics List
Schedule 7.6 Shared Resources

Schedule10.1.1 Contractor Key Personnel and Key Positions

Schedule12.1.1 Security Access Requirements
Schedule12.1.1 Security Access Reqs Exhibit 12.1.1-1.CLETS System Security Requirements
Schedule12.11 Business Associate Provisions

Schedule 14.1 Approved Subcontractors

Schedule 16.1 Fees
Schedule 16.1 Fees Exhibit 16.1-1 Summary by Resource Unit
Schedule 16.1 Fees Appendix 16.1-1a Sample Calculations (cover sheet 16.1-2 to be corrected on next contract amendment)
Schedule 16.1 Fees Exhibit 16.1-2 Decomposition
Schedule 16.1 Fees Exhibit 16.1-3 Maximum Annual Fee
Schedule 16.1 Fees Exhibit 16.1-4 Application Services Labor Categories
Schedule 16.1 Fees Exhibit 16.1-5 Renewal Fees Summary by Resource Unit
Schedule 16.1 Fees Exhibit 16.1-6 Renewal Fees Resource Unit Price Decomposition

Schedule 16.7 Benchmarking Methodology
Schedule 16.8 Fee Adjustments

Schedule 24.21 Parent Guaranty

Parent Guaranty April 2011


Approved Contract Changes

Exhibit 16.1-1 Shared Storage, Level 1 and 2
NG/COSD-001 Video Teleconferencing Bridging Services
NG/COSD-002 Network Wireless Access Point
NG/COSD-003 Department of Child Support Services
NG/COSD-004 Third Party COTS Software Licenses and Maintenance
NG/COSD-005 Interim Process for support of Network Attached Printers, Scanner, Multifunction Equipment and Plotters
NG/COSD-006 Interim Data Center Services
NG/COSD-007 Interactive Voice Services
NG/COSD-008 Printer Resource Units
NG/COSD-009 Telephone Handsets
NG/COSD-010 MASL Corrections
NG/COSD-011 Engineering Workstation Resource Units
NG/COSD-012 revision 1 OIPC Hardware and Software Support
NG/COSD-013 MASL Corrections
NG/COSD-014 MASL Corrections
NG/COSD-015 Ruggedized Laptops
NG/COSD-016 Convertible Tablet Computer Resource Units

NG/COSD-017 Optional Item Pricing Catalog (OIPC) 
NG/COSD-018 Mobile Computing Device Hard Drive Encryption
NG/COSD-019 Immutable Storage Resource Unit
NG/COSD-021 Clarify Requirements for Asset Transfer to San Diego Futures Foundation 
NG/COSD-023 Video Streaming and Archiving Services
NG/COSD-024 Access Gateway Services Resource Unit for Anasazi
HP/COSD-025 Virtual Server Resource Unit
NG/COSD-026 Enhanced Format for Printer Resource Units
NG/COSD-028 Desktop Engineering Services
NG/COSD-032 Revised Engineering Workstations
NG/COSD-035 ROV Special Requirement
NG/COSD-036 Model Replacement for Monochrome Network Workgroup Printer
NG/COSD-037 Video Teleconferencing
NG/COSD-038 Amendment to MASL 64-65 (Proposal Requests)
NG/COSD-039 Revision to PRR 023 - Removal of Weddings Video Streaming & Archiving

NG/COSD-040 Firm Fixed Price Projects
NG/COSD-041 Individual System Requests (ISR)
NG/COSD-042 Infrastructure Engineering Services

NG/COSD-043 Provisions for Documentum Labor Rates
NG/COSD-046 Office Communications Server Resource Unit & Pricing
NG/COSD-047 Tier III Storage Resource Unit & Pricing
NG/COSD-048 Engineering Laptop
HP/COSD-049 Service Contract Resource Unit
NG/COSD-051 Email Encryption
NG/COSD-052 Update to Schedule 5
NG/COSD-053 Fixed Price Video Teleconferencing Bridging Service
NG/COSD-054 New Site Voice over Internet Protocol Services
NG/COSD-056 Minimum Acceptable Service Levels
NG/COSD-058 Removal of Assessor Special Requirements MASL
HP/COSD-064 Support of County Retained Personal Computing Services Assets
HP/COSD-066 Mobility VPN Remote Access Service
NG/COSD-069 Type V-Site - Removal of Exclusion of Video Conferencing
HP/COSD-074 Clarification of TTC Special MASL Replacement
NG/COSD-075 Supplemental Applications Services Labor Categories (Rev 2)
NG/COSD-078 Citizen Feedback Service
HP/COSD-081 IPSEC Tunnels RU
NG/COSD-082 Support of County Retained Interactive Voice Systems RU
HP/COSD-084 Virtual Access RU - Third Party Access
HP/COSD-085 Established Network Printers Hardware Standards
HP/COSD-086 Ruggedized Tablet Resource Unit