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Hewlett Packard

Outsourcing

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Hewlett Packard Enterprise Services (HP) is the County of San Diego’s outsourcing contractor for Information Technology (IT) and Telecommunications.  The County first outsourced their IT and telecommunications in 1999 to the Pennant Alliance, which was led by Computer Sciences Corporation (CSC). In 2005, the County initiated a competitive bid process to determine whether they should change contractors at the end of the seven-year contract (ending in December 2006). At the end of that process, a new contract was awarded to Northrop Grumman Information Technology (NGIT). In April of 2011 with the mutual agreement of the County of San Diego, HP and NG, a Contract Assignment Agreement was signed which transferred the County’s outsourcing Agreement from NGIT to HP.

HP provides IT services to the County through five distinct frameworks; Help Desk, Applications, Desktop, Network and Data Center.  HP has close to 300 people supporting the County’s IT and Telecommunications services.  In addition to the team here in San Diego, HP also manages two remote Data Centers and one Help Desk facility which provide support to the County’s operation.

 

Information Technology and Telecommunications Outsourcing PowerPoint Presentation